The Five Dysfunctions of a Team by Patrick Lencioni
- #1: Absence of Trust — The fear of being vulnerable with team members prevents the building of trust within the team.
- #2: Fear of Conflict — The desire to preserve artificial harmony stifles the occurrence of productive, ideological conflict. “Conflict purifies a commitment.” – Andrew Ferguson
- #3: Lack of Commitment — The lack of clarity or buy-in prevents team members from making decisions they will stick to.
- #4: Avoidance of Accountability — The need to avoid interpersonal discomfort prevents team members from holding one another accountable for their behaviors and performance.
- #5: Inattention to Results — The pursuit of individual goals and personal status erodes the focus on collective success.
Guiding Principles of Team Effectiveness
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