Creating Effective Relationships,
Personally and Professionally

The Five Dysfunctions of a Team by Patrick Lencioni

1. #1: Absence of Trust — The fear of being vulnerable with team members prevents the building of trust within the team.
   
2. #2: Fear of Conflict — The desire to preserve artificial harmony stifles the occurrence of productive, ideological conflict.  “Conflict purifies a commitment.” – Andrew Ferguson
   
3. #3: Lack of Commitment — The lack of clarity or buy-in prevents team members from making decisions they will stick to.
   
4. #4: Avoidance of Accountability — The need to avoid interpersonal discomfort prevents team members from holding one another accountable for their behaviors and performance.
   
5. #5: Inattention to Results — The pursuit of individual goals and personal status erodes the focus on collective success.
   

Guiding Principles of Team Effectiveness

The McCarthy Show – Core Protocols